Mail-In / Drop-Off
Screen Surgeons offers mail-in laptop screen repair service for customers living outside of Tucson in the United States, Canada, and Mexico.
Pricing is $115 flat labor and shipping + cost of parts for touch screen laptops and $95 flat labor and shipping + cost of parts for non-touch laptops. Please contact us in advance to get the exact price.
To proceed with mail-in laptop repair, please do the following:
1. Fill out the repair request form.
2. Take the laptop and the form without the power supply to a shipping and packaging store (UPS Store or Fed Ex/Kinkos or equivalent). Please see the bottom of this page for shipping stores in select cities.
3. Ask the store to package and ship the laptop with the form to:
Screen Surgeons LLC
2114 W. Grant Road #18
Tucson, AZ 85745 USA
Please keep the tracking number-shipping confirmation as your proof of shipping.
We will contact you as soon as we receive the laptop. You can pay by PayPal or credit card once the repair is completed. We will then ship the laptop back to your home. In the event that we are unable to do the repair, we will only charge you return shipping. Please call (520) 413-7353 or send e-mail to firstname.lastname@example.org with any questions.
Our Tucson drop-off locations are*:
Ship & Mail Express*
(Safeway plaza at Grant & Silverbell)
2114 W. Grant Rd.
Tucson, AZ 85745
9:00 AM - 5:30 PM Weekdays, 9:00 AM - 1 PM Saturdays
Screen Surgeons office
2625 E Fort Lowell Rd.
Tucson, AZ 85745
9:00 AM - 1:00 PM Weekdays
* We pick up daily from the Grant Rd. location. At the counter, please let the person know that you're dropping off a laptop for Laptops Restored (Your laptop will be properly stored until pick-up). Please also have a sheet with your name and phone number with the laptop and send us email to let us know.Alternatively, you can use our PDF form.